Shipping Policy

1. Order Processing

Orders are typically processed within 1–3 business days.

2. Shipping Times

Domestic shipping generally takes 3–7 business days after processing.

3. Tracking

Tracking information is sent via email once your order ships.

4. Incorrect Address

Please verify your shipping address at checkout. We are not responsible for delays due to incorrect addresses.

5. Lost Packages

Contact us if your package is lost in transit. We will work with the carrier to resolve.

6. Damaged Packages

Report damaged packages within 3 days of delivery with photos.

7. Warm Weather Shipping

Some cosmetic products may soften or shift texture during warm weather shipping. If an item arrives visibly compromised, contact us within 3 days of delivery with photos.

8. Contact

Shipping questions: hello@renuwellnesspep.com